acv77 Terms and Conditions

1. General Introduction

acv77 (hereinafter referred to as "Platform", "we" or "us") is an online gaming service. These terms and conditions form a legal agreement between you and acv77. Accessing the platform, opening an account or using any service means you have fully accepted all the terms below.

acv77 provides services only to adult users in Bangladesh. Only those aged 21 or above may register and participate on this platform. A false age must not be provided at the time of registration.

2. Account Registration and Management

2.1 Registration Eligibility

To register at acv77, you must meet the following conditions:

• You must be at least 21 years of age.
• You are joining this platform voluntarily and with full awareness.
• All information you provide is true, accurate and complete.
• You will have only one active account; creating multiple accounts is strictly prohibited.

2.2 Account Security

You are solely responsible for your login details, password and all activity on your account. If you suspect unauthorised access to your account, you must notify our support team immediately. Allowing a third party to use your account or transferring your account is strictly prohibited.

2.3 Identity Verification (KYC)

acv77 reserves the right to verify your identity at any time. A national identity card, birth certificate or other documents may be requested if needed. Withdrawals may be temporarily held until verification is complete.

3. Deposits and Withdrawals

3.1 Deposits

Deposits at acv77 can be made via bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳300. Once a deposit is successful, it is generally credited to the account immediately.

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally processed within 10–45 minutes. All applicable wagering requirements must be completed before submitting a withdrawal request.

acv77 reserves the right to reject or hold withdrawals in the following circumstances:

• If identity verification is incomplete.
• If fraud or irregularity is suspected.
• If bonus wagering requirements have not been met.
• If evidence of operating multiple accounts is found.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳20,000. A applicable promo code may need to be provided at the time of registration to receive this bonus. To withdraw bonus funds, the total amount of the bonus and associated deposit must be wagered at least 20 times (20x).

4.2 General Bonus Terms

• Each bonus offer has its own validity period; if the conditions are not met within the specified time, the bonus will be cancelled.
• Certain games may not be playable with bonus funds; contact support for details.
• The same bonus cannot be claimed more than once.
• If evidence of fraud or bonus abuse is found, the account will be suspended and the bonus cancelled.
• acv77 reserves the right to withdraw or modify any bonus at any time.

5. VIP Program and Cashback

The acv77 VIP program has a total of 5 levels. Members can advance to higher levels based on regular play and activity. The weekly cashback at each level is as follows:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.4% weekly cashback.
• Gold: up to 0.6% weekly cashback.
• Platinum: up to 0.8% weekly cashback.
• Diamond: up to 1.0% weekly cashback.

VIP cashback is generally credited to the member's account every Monday at a set time. To receive cashback, the member's account must be active and must have no record of rule violations.

6. Fair Play and Responsible Gaming

acv77 is committed to operating a safe and fair platform. We follow SSL encryption and fair play principles. Gambling should be an entertainment activity; it should never be considered a primary source of income.

For detailed information on responsible gaming, visit our Responsible Gaming page. If you feel that you or someone you know has developed an excessive gambling habit, please seek professional help.

6.1 Self-Exclusion and Limit Setting

Members may set daily, weekly or monthly deposit limits on their own account if they wish. There is also an option to request a temporary or permanent account suspension. Contact our 24/7 live chat or email for such requests.

7. Prohibited Activities

The following activities are strictly prohibited on the acv77 platform:

• Creating or operating multiple accounts.
• Registering with false information.
• Abusing or manipulating the bonus system.
• Using fraud, hacking or unauthorised software.
• Using another person's account or transferring an account to a third party.
• Using the platform for money laundering or illegal financial transactions.
• Threatening or harassing other members.
• Operating an account on behalf of a person under the age of 21.

If you engage in any of the above activities, acv77 may suspend or close the account and seize all balances without prior notice.

8. Intellectual Property

All content on the acv77 platform — logos, designs, graphics, software, text and other materials — is the exclusive property of acv77. Reproduction, distribution or modification of these materials without written permission is strictly prohibited.

9. Privacy and Data Protection

How your personal information is collected, stored and used is described in detail in our Privacy Policy. acv77 does not sell your information to third parties or share it without permission.

acv77 uses SSL encryption and modern security technology to keep your personal and financial information safe.

10. Service Changes and Suspension

acv77 may at any time and for any reason, without prior notice:

• Modify, add or remove any feature of the platform.
• Temporarily take the platform offline for maintenance.
• Withdraw specific games or services.

acv77 will not be liable for any loss caused by such changes.

11. Limitation of Liability

To the maximum extent permitted by applicable law, acv77 will bear no liability for:

• Loss caused by internet disconnection or technical failure.
• Delays or issues caused by third-party service providers.
• Account closure due to a member's negligence or rule violation.
• Unforeseen circumstances (Force Majeure) such as natural disasters, cyberattacks or government orders.

12. Dispute Resolution

Any complaint or dispute relating to acv77 services will first be attempted to be resolved through our support team. Contact us directly at: [email protected] or via 24/7 live chat.

If a resolution cannot be reached through support, the dispute will be settled by mutual agreement through mediation.

13. Entire Agreement

These terms and conditions, our Privacy Policy and Responsible Gaming Guidelines together form the complete agreement between you and acv77. Any previous oral or written understanding is replaced by this document.

If any part of these terms is found to be invalid under applicable law, the remaining parts will remain fully in effect.

14. Contact

If you have any questions about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali
• Service Hours: 7 days a week, 24 hours a day (Bangladesh Standard Time)